# Contact Us

> We're always glad to hear from you. Whether you need help with an order, have a question about our products, or just want a little extra guidance, our team is

Source: https://jamplus-jampaper.kustomer.help/en_us/contact-us-BJrKgwZJe

Last updated: 2026-04-15T15:27:11.963Z

We’re always glad to hear from you. Whether you need help with an order, have a question about our products, or just want a little extra guidance, our team is here to provide friendly, personalized support.

**Business Hours:** Monday–Friday: 9am – 9pm Eastern Time

**Ways to Reach Us:**

*   Email: [**customerservice@jampaper.com**](mailto:customerservice@jampaper.com)
*   Phone: 1-201-567-6666  or 1-800-801-0526
*   Live Chat available on the [JAM Paper & Envelope](https://www.jampaper.com/?srsltid=AfmBOoo6uEpEMYh_H2VD79MCrQmsPRGa3HZK2M2Pg6fFuynUNQj2zYsA) site

For email and contact forms, we aim to respond within **1–2 business days**, though most inquiries are handled much faster. If you need immediate assistance, please utilize our Phone and Live Chat during business hours!

**Observed Holidays:** Our team observes the following holidays, during which support may be unavailable or limited:

*   New Year’s Day
*   Memorial Day
*   Juneteenth
*   Independence Day
*   Labor Day
*   Day Before Thanksgiving (½ day ET)
*   Thanksgiving Day
*   Christmas Eve (½ day ET)
*   Christmas Day
*   New Year’s Eve (½ day ET)

  

Thank you for choosing [JAM Paper & Envelope](https://jampaper.com/)!